Customer Testimonials
Welcome to the 1970's. Read the preceding online reviews and you will see a pattern of unprofessional old school sales tactics including low ball offers, bait and switch and less than honest negotiations. In addition, they add exorbitant acquisition fees to the MSRP. Customer service is a foreign concept at this Morgan Auto Store. But if you are still willing to give them a shot, put on your bell-bottoms, grab your pet rock, tune your radio to a Disco station and be ready to be transported back to experience the unscrupulous sales methods of the past.
I ordered a 2025 m3 xdrive comp months ago around June July at an Autonation dealership. I was then contacted by salesman Jean at South BMW (Great Guy)who use to work at that Autonation dealership and is now working at South BMW. He stated that his manager Zach wanted to order me a 2025 M3 and he would take care of me. I told Zach I had one already on order and even provided the info at the time. He insisted he would take care of me. Red flag should had been nothing in writing .Jean and I have long term ... Read More DealerRater - Dec 3, 2024
South Miami's BMW and South Miami's Mini is not a serious dealership. They do not keep the verbal offer and try to deceive you when they present the offer in the written contract. These jerks treat their customers as if their customers are stupid.
They are more concerned about getting you in to the dealership - then selling you a car. Great sales experience further north in Dearfield Beach for those of you who want to avoid all the upselling and haggling!
Complete scammers, they’ll lie to you multiple times make it difficult to get a response then break Something else in your car. And stay far away from the CPO cars. It’s xx they don’t follow bmw NA standards
Me and my husband were working with Anthony and his sales manager Zach on a bmw sale. We were told that the car would be held for us until the weekend when we could make the drive down and that no deposit was required to hold the car. We had messaged with Anthony the morning we left to make sure everything was still good to go and we were told to come on down. So we booked a hotel, and drove the 5.5 hours to Miami during a storm to purchase the car. When we were about 15 minutes away we get ... Read More DealerRater - Sep 1, 2024
they trick people in their shop by offering cars that are not available. They are the same scam as many other car dealers in south florida. You can have tons of text, emails, calls from many so called bmw south miami sales managers, this all ends up, you get tricked in the shop and they dont have the cars they offered online.
SCAMMERS!!!!!!, they will RUIN your credit and not sell the car!!!!!
This dealer should be awarded the worse dealership in the world. I provided loan approval and was ready to make the down payment on 07/29/2024. Charles spoke with me and forced to me to submit credit application. Once I am all approved, Emily asked me to send the insurance copy. I sent all the requested information at 3 PM only to hear today that they sold the car last night after they ran my credit and have an approved loan.
Worse part is, they did not even inform me until 07/30/2024 3 PM. ... Read More DealerRater - Jul 31, 2024
I just had the worst experience with this BMW of South Miami dealership and my salesperson Raimon Garcia and sales manager Zack Simpson Garcia. After making arrangements to lease a new BMW 750e and doing all the paperwork and arranging to pick the car up, I was told that the MSRP was "blocked" and the car was being recalled by BMW. I checked with multiple management people at BMW USA and there was NO recall of this automobile. It is obvious that they sold it to someone else or do not wish to honor their commitment. These two ... Read More DealerRater - Jul 21, 2024
Straight up the absolute WORST dealership I have ever experieced. I have owned 30 cars & never seen, nor experienced such horrible service, both by the salesman, Anthony Angulo amd sales “manager” Charlie. After finding a $90,000 used car available for sale from this dealership, I called to get info on it and was connected with Anthony. It always took a day or 2 for him to respond to my requests for photos, etc. He was hardly ever reachable by phone and didnt return calls. After FINALLY hearing back with the info I requested, I agreed to purchase the car. Filled out paperwork ... Read More DealerRater - May 9, 2024
No courtesy car. No explanation about the problem with my car’s technology. Waited 3 hours for a car from Enterprise to become available.
Do not bring your car here if you care about it. My 330i had a coolant leak on a road trip from Boston-Miami-Boston, so they replaced the water pump. A week later I was stuck on the side of the road because their incompetent techs used the wrong screws. Had to be towed to Braman who wouldn't touch it because of shoddy work and it went back to South BMW. Rey and manager Eduardo were terribly rude to work with and unable to communicate. I got my car back with damaged seats and trim pieces, and coolant everywhere under ... Read More DealerRater - Jan 28, 2024
Katina is the best advisor, I’m very happy with her service thank you again
Muy bien atendida. Gracias Todo salio bien. Ya tengo mi carro y todo solucionado. Gracias
Issac is excellent at reviewing everything I’m calling you when the car is ready
Mateo has always been very attentive and helpful. This is the fourth BMW in the family which he has been our service advisor for. I really appreciate the continuity and the relationship.
Armando is on top of his game. He always give me recommendation and gets me out of waiting room quickly.
I left my car in service on Saturday at 12:30 pm after one hour waiting to be attemded. The dealer was supposed to call us at 2:30 to pick the car. They never did and when I called them the dealer was closed. Before that I sent a text to our service person and he never answered me. My car was kept at the dealer for the weekend without any reason because it was ready on Friday. It was a really bad experience !
technical advisor was respectful , professional and helpful. He explained all relevant facts in a transparent manner
The car is still showing the oil message in the car screen No car washed after service
My service person was very personable and a pleasure to work with. The entire visit to the service center was great
Normally quite good. However this was not one of my better experiences as I lost the use of my car for 2 days due to a minor problem.
Buying my BMW at South Motors BMW was a pleasure. My salesman, Christopher Calero, was very knowledgeable and very attuned to my interests. So, it was easy to be fitted with the right car for me. Rafael Lafargue, the genius who taught me the technical aspects of my new car, was excellent. Michael, in Finance, made the financial part very easy to get through.
Terrible experiemce. We had a en issue, on a 2018 230i, issue was diagnosed as battery problem and we had it fixed . Ultimately same issue came back again and after paying 3.000 for first fix incl a regular dervice they now wanted to charge us another 3.000 to sddress the same errors for which we had brought the car in originally. When we gladöy refused they returned a compöetely disassembled car… never again, unworthy of a premium brand.
Chris is terrible. Problems at a dealership are not with the technicians or mechanics the problem start at the top with management. The management sucks so our experience sucked. Be careful or you will be overcharged. Chris hides from every problem so don't count on his help when things go wrong. And they will go wrong.
I went in for a service on my Mini and left with my Mini and a used BMW. Working with Cristian Rojas and the financial team was good. Cristian has a good sense of humor. Overall a good experience and I'm happy with my car.
I had my Mini serviced and Victor was great, as usual. He has been there for a while and I count that as a positive. He has always been very professional and friendly.
I went in to the dealership to shop around and walked out a happy new customer. Denise Simoes made my dealership experience wonderful. She was friendly, patient and extremely professional. I'm usually turned off by 'pushy' sales people and she was not. She gave me all the information I needed to make a decision on which vehicle to proceed with, she explained the reason for pricing carefully and was really friendly and trustworthy. I'm very happy with my new car. Also, wanted to give a huge shout out to the GENIUS team! Chris was wonderful too as he ... Read More DealerRater - May 3, 2023
Denise Simoes made buying a car a very pleasant experience. I felt like I was just hanging out with her. She did everything she could to make my dream come true. Thanks Denis💜It was not just business it was personal.
I stop by looking for options and glad that Denise Simoes take care of me. Sincerely this was the best experience i had all this years buying cars she was so knowledgeable, friendly and helpful! Hope more car dealerships have her type of person, she is highly recommend.
I went to this dealership to lease a 2023 BMW 230i and Denise, my salesperson, made my experience stress free. She was very helpful, very kind, she understood exactly what I wanted and she made it possible. She is a Five Stars client advisor. I recommend her 100%.
I was very satisfied, because along with Denise, the young lady in finance completed the process in a very comfortable way.
If you want a seamless experience buying or leasing a car from this dealer, Denise is the key. Also, she speaks English, Spanish and Portuguese so she will understand your needs without a ... Read More DealerRater - Apr 22, 2023
I went to South Motors to purchase my new car and the overall experience with Denise was very wonderful. My car was totaled in a car accident and I was so stressed but Denise helped to make sure I had a seamlsss experience purchasing the new vehicle. I was looking for a white 4 series gran coupe with a red interior and I was pleased to see they had it. Denise was so friendly and accommodating as she walked me through the whole process and worked to make sure I got the best deal possible. The whole staff was amazing including ... Read More DealerRater - Apr 5, 2023
Went for a recall and received the car crash in the front and nothing done about it, surveillance cameras recoding unfortunately didnt record at the time of me leaving the car and was my word againg them. Then tood the car againg for a second recall; took the car to a specialized bmw shop since they spend only 2hr with my car for a engine job recall and they confirm no recall was done on my car, part was never replace! Wont use this dealer any more and wont recomend it either
Dealership is kept immaculate with a welcoming feel to its clients. Very well organized staff.
BMW service department is the worst. With appointment I waited over 30 minutes. Tire rotation was done and all tires had the wrong pressure.
Francisco Llano has been my client advisor at South BMW for the lease of 3 new BMWs over the past 15 years. He has always been very professional, honest and helpful since day 1. In fact when he was unable to lease me a 2019 440i gran coupe with the options I needed at the price I I found elsewhere in mid-2019 because no further builds (or orders) were available for 2019 models, he still assisted me to make sure I was getting a good deal elsewhere - and was honest enough to tell me that I was. That is why I never stopped using ... Read More DealerRater - Jan 12, 2023
Pesimo customer service compre un Bmw X 7 2023 y lleva un mes sin que me lo hayan reparado y no tienen estimado cuanto mas demorara,no tienen loaner car no contestan los telefonos es horrible por favor No compren ni hagan servicio en este dealer lo peor de lo peor
My Service manager Nathalie Azcuy by far has been the worst experience I have badly service, she doesn’t know about her job, she doesn’t took really good care of vehicles I’m very disappointed, with this dealer and services, I have been in BMW dealer many times services and every times it’s something different with my car, the video report of the car service it doesn’t work don’t describe nothing, and later come with any problem and high prices, I don’t recommend this dealer and service manager Nathalie Azcuy, the worst service I have ... Read More DealerRater - Nov 18, 2022
BMW service by far has been the worst experience I have encountered as owning a BMW that is worth 70k for about a year now. BMW on South Dixie Hwy has been the worst dealership that has exdisted in all of FL. My car is due for service for an oil change it’s been past 3,000 miles due to every time I make an appointment there is no courtesy vehicle they only have rentals and the rental you have to pay an Ugrade charge because the other rentals that are courtesy are taken. I have a two month old and ... Read More DealerRater - Nov 3, 2022
If I could give 0 stars I would. They're awful and they inflate their prices. My car needed a coolant hose and a turbo coolant hose and the price I was qouted was approximately $6000. I told my advisor no and I went to pick up my vehicle. Upon driving my vehicle home it ran hot due to them draining all the coolant out of the car. My car had never ran hot before. So as im stranded on the side of the Turnpike, I open my hood and my engine is exposed and a hose is missing. I called South ... Read More DealerRater - Aug 27, 2022
Issue: $10,000 Deposit to hold a car, with a 30-day return window if I decide not to proceed. I am out of state and informed the salesman that I would need to hold the vehicle till I can fly out. He did great offering me pics and documents but when asked about process around holding the car, was first told that it would cost $5000. Then messages me that his manager advised that it will be $10,000. If I don’t proceed, my money would be tied up for 30-days. Standard hold amount $500-1000. This is insane. Just cheap tactics.
After negotiating a deal, the general manager Marlo sold our car the same day, we were picking it up. I was a loyal client for many years and it was very disappointing to see how the management level has gone down. We ended up purchasing from a broker who got us a better deal.
I ve purchased a certified pre-owned mini clubman last week from thIs dealer and I ve done the necessary paperwork and put down my deposit to purchase the vehicle and told the sales associate that I will be there on Friday to finish the process. At the same time I signed a deal and deposited for the vehicle at one price, the dealer has advertised my car at a lower price on the internet thinking that I was not aware. So comes the day to close the deal. They ve told me the vehicle does not have navigation while I ... Read More DealerRater - Mar 11, 2022
I have been to south motors BMW multiple times to service my 750 LI and every time it’s something different, all of a sudden the oils change price went up over $80 dollars insane and no heads up to the customer, I asked for them to check a fuse and they said that’s $199 to check a fuse really. Went to the next BMW dealership and got my oil changed not at that ridiculous $225 dollar price, and they checked and put the fuse at no fee. Customer service goes a long way.
I'm a happy BMW customer after working with Hector. He was very patient, informative and helpful with the whole process. Thank you!
Waste of time. Advertised prices don't include $2,000+ in fees that they add on.
After looking nationally, I leased a 2022 430i Convertable that had recently arrived. Due to the vehicle shortage I knew going in this car would go at a premium. Agreeing to $5k over MSRP is hard to swallow but having a professional experience by both Brian, Client Advisor and Martin, General Sales Manager whom were candid about the price and terms gave me confidence to move forward. I'm sure in the future when it comes down to getting another vehicle from South BMW the price, terms and conditions will be more favorable. Until then, I will enjoy the car.
5 Star ... Read More DealerRater - Dec 22, 2021
We have taken our X6 M for service in and out of warranty. They change prices, switch items, high ball you and you have to constantly call and check and ask questions. For instance, they and item is in, schedule you for service, and then after waiting two hours say they can’t find it and try to sell you something more expensive.
VERY poor and humiliating customer service. I was there for 7 hours to buy a certified preowned SUV that I had negotiated and put a deposit on days prior. The car was dirty when I arrived, they made me walk to a block away to where they were being cleaned in 100% Miami heat for me to test drive it. No offer of something to drink (or eat) in that 7 hours, left me waiting in a cramped waiting room for literally hours. Its been over 2 weeks since my purchase and I still haven't received my 2nd key fob they have promised ... Read More DealerRater - Sep 13, 2021
Poor Customer Service, and can be very dishonest and not very helpful; The Service there is very unprofessional, I do not recommend, This Branch doesn’t give The Premium Service That BMW stands on.
Never bring your car in for trade. They will try to rip you off! I honestly felt played today. The salesman was really friendly and knowledgeable but the appraiser and the finance people will suck you dry.
Daniel was very fast and knowledgeable. Always very professional and friendly. My car was ready fast and I got a BMW loaner. South BMW is the best!
We bought a 2019 BMW 340i w an extended warranty service plan up to 6yrs/75 miles. It was explained "verbally" that it will include brakes and wipes change; however, then the time came, we found out that the service plan did not include what it was offered and what we signed for. About 2 weeks ago, the time for brake change came up, and the service advisor Xenia D Leon, told us that the extended service plan we pay for when the car was bought did not include the brakes and wipes. My husband and I felt like we were ... Read More DealerRater - Jun 13, 2021
This is the first time I had to deal with this dealership. I bought a Mini Cooper Countryman 2018 with 22,000 miles. I had a test drive of approximately 5-10 minutes around a few blocks and then decided to make an offer. This was a present to my 17 years old son for his bday.
Once all paperwork was signed and my money transferred to them (I paid cash in full), I drove home to give the car to my son. He was at first very excited until he noticed a small windshield crack.
I call the dealership almost immediately, almost an hour ... Read More DealerRater - Mar 31, 2021
I just want to say, my wife and I have been BMW owners for many years.
We purchased our latest one 4 years ago and went to South Motors BMW. We had a good experience. They checked everything out for us and recommended several things that were needed.
We took our vehicle in last week to have our annual oil change. We were having AC issues, and pointed it out to them.
Our Service Advisor Roger Leben was FANTASTIC!!
I personally have been a service manager at a Land Rover dealer as well as a manager of a European after market ... Read More DealerRater - Mar 18, 2021
This is one of the worst bmw dealers I have been to. I have a 2008 bmw m6 convertible with 30580 miles in it. My car came in to service because I had 3 failed Vanos Solenoids. It was recommended by the dealer that I replace all 4 and do an oil change. They charged me 9,465.73 for the service because the said the parts for the vanos solenoids were 2k per part. And I needed for. After paying for it I checked with multiple bmw dealers and they said I greatly over paid for the service. They told me to get 4 solenoid is would ... Read More DealerRater - Jan 21, 2021
My husband purchased a new vehicle from Michael Barrett. He was courteous and professional. Also, Camille from BMW Genius was extremely professional and knowledgeable of the technology in my vehicle. The experience was excellent!
Had to update my review because of the conversation I had with Octavio, the General Sales Manager. He did not ask me to do this. However, i felt it was right due to the way he treated me. Octavio was very kind and was the first person in the dealership to treat me like an //M customer & someone who has bought 6 cars from them in the past. I would highly recommend trying to get Octavio involved if something sounds extremely out of the norm vs reach out to any other outlet (lawyers, corporate, etc) . Thanks again, Octavio.
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Horrible experience ... Read More DealerRater - Aug 27, 2020
I made a appointment to have my A/C and seat warmers checked, selecting to wait for service. After I checked in my car I waited 35 minutes before a service advisor would see me. She requested I leave the car overnight. I did not select this service when I made this appointment, nor was I available to pick up over the next week due to a travel commitment. Horrible service. I have always been a Mercedes guy over the last 35 years, first BMW, and now last. Mercedes dealerships heads above BMW service.
I just had my vehicle serviced two days ago and it was as I expected, kudos to Rodrigo my service advisor who is very professional and serious about his work
Always thankful for the best service advisor William Acevedo, and the service staff for everything,thank you , thank you, thank you!! Love South Motors BMW!
My service advisor,William Acevedo, is great. Always on time for my appointment & always gets the work done for me on time. He also gets me a loaner if it is going to take a few hours.
I went in wanting to lease a brand new 3 series, They tried to lease me one that was used as a “courtesy vehicle” that had over 2k miles for the same price as the same model with 0 miles. They kept insisting that it was a great deal because it had so many added on extras. After almost convincing me to take this horrible deal the guy from financing had us waiting around for over an hour just to tell me that he couldn’t do anything for me today but that maybe if I come back tomorrow his manager might ... Read More DealerRater - Mar 2, 2020
South Motors BMW has a terrible customer service. Every time you go to the dealership they make you feel like if they are doing you a favor. My recommendation to anyone who is looking to lease or buy a BMW, please make sure you take your business somewhere else where you will be respected and appreciated as a customer.
Horrible experience. Car test driven had more features. What seems to have happened is after the deal was agreed a car w less features w no leather seats n no upgraded dash board was given. Financial info was not conveyed correctly. Minimum 3 months time to pay off was given but at the end it came out to be 6 months.
I had a horrible experience with this dealership I was promised to get best discount on the new car,Alfredo manager assured me to give 9% discount but i ended up paying 4k more very unreliable and dishonest team.
Hyde Cuervas is my service rep at BMW South Motors. To take a car into a dealership and know that your service rep will make certain that everything is done right and as quickly as possible is almost a miracle. Let’s just hope that South Motors appreciates employees like Hyde with initiative so he will continue to remain an employee there.
They did lousy work on my car and refuse any responsibility. It cost me thousands. Avoid them like the plague. They don’t return calls. Nonexistent customer service.
These guys talk a big game, but don't deliver. Its been 5 weeks since I traded my car in and was due a refund. still have been getting the run around on the refund check of $13,500 they owe me. Ready to press charges and call the police. They also gave me a new tag on the new car when I didn't need one , telling me they would eat the charges. Amnesia is a Wonderfull thing for them, These people have to be watched closely. Probably use another BMW dealer next time., Very disappointing , Get every promise in writing.
I would like to recommend Steve Robertson for a top Service advisor. He listened to my concerns , kept me updated and completed the repair before my expectation...
From start to finish Horacio handled all the details and even had my car waiting so I spent minimal time at the dealership. He updated my computer info without being asked and helped me with a loaner. Overall a stress free experience which is a lot to say at a dealership.
Horacio is always very helpful, and he makes sure that everything is taken care of to my satisfaction. He always has a smile.on his face.
Horacio Mendieta is one in a million. In a world typically characterized by mediocre service, Horacio showed that there are still caring, well intentioned service providers out there. He took the time to hear out my situation, and was very empathetic about the fact that we were talking about my daughter's car. He was responsive, and he delivered on the expectations he set. I would recommend Horacio and South Motors Mini in a heartbeat!
My service manager, Mark Smith, gave me prompt attention and kept me informed about the progress of my BMW M4’s servicing. He was able to expedite the process and gave me accurate info. I highly recommend Mark for your BMW’s servicing needs! 5 stars!
Steve Robertson is the best service writer in the business.. he is the main reason I drive 2 ½ hrs to get my car serviced.. he is knowledgeable and professional in all aspects of his job.... he makes sure that all my work is done properly he is a very polite and respectful man... I am so happy to deal with him....Marilyn geaneas..had bmw since late 1970’s
I asked them to check the cameras because of a damage loaner it was given to me . The service manager completely ignored my request , and denied to look at the cameras . Apperantly they only look at the cameras when is convenient for them. I feel very mistreated, when I mentioned I wasn’t coming back they didn’t seem to care at all. I am never doing service at south motors bmw, nor purchasing another vehicle here.
After been a loyal member of BMW in South Motors for 12 years I had to return one of my car because no good deals were given to me, I really felt so disappointed with the salespersons that I went to Dowtown miami and I got the XT4 Cadillac.
Took my 750LI for multiple recalls and it was returned to me with several parts in the interior and exterior that we're broken when they assemble them back. I ended up having to call BMW corporate who email them directly to try and give me some support but after multiple attempts they stated that there was nothing that they could do since this was an independent dealership and that they apologized but they were not getting a response from the general manager as well.
TERRIBLE DEALERSHIP. Several issues. This is no reflection on Marlon my Salesman. The sales tactics used by the finance manager are deceptive and abusive to clients. When I declined his after sale offers he became abusive toward me . This individual became menacing and openly angry. Hard to believe. I had just leased a new BMW 530I. What should have been one of the happiest days in my life was tainted by this person. OK. Iam over that . Currently because of that incident the dealership has failed to pay off my trade in and has not sent the balance of equity ... Read More DealerRater - Aug 31, 2018
Took my car for an oil change and when came to pick it up noticed starches on the passenger back door. Immediately brought it to the attendants attention who commented that it was dirt not scratches. To have the car repair it has been a nightmare as there is no communication between the service dept and costumer. Not professional.
I called them to ask how much is lease payment on specific car, i told upfront that i've been pre approved with different bmw dealership (to show i'm real buyer), but after i received approval they said that car has been taken by loaner department.
So, i spoke to guy named August and ask to check specific car to make sure they have it, since i didn't want to waste anybody time, guy gave me quote on lease payments and said car is available.
I asked him few times about it, since i has to reschedule some ... Read More DealerRater - May 16, 2017
I bought my 2017 XDRIVE here and I have been having issues with it since day one. Terrible place. Very friendly to get you in a car, but poor customer service when you are having problem with your car. I feel compelled to write a review after my terrible experience with South Motors BMW. I was mistreated by sales staff as well as management. I expected management to care about whether or not I would leave a happy customer or an angry, scorn customer... and they do not! The staff would not admit their mistake I will never do business with ... Read More DealerRater - Jan 20, 2017
I bought my 2016 228i here and since day 1 have been having issues with it.
After bringing the car in for service multiple times for a shimmer and shaking the car had while driving. Every single time I was called back and told the car was "fixed" it wasn't. Curiously enough it wasn't until I was involved in the test drive that the technician or whoever came with me could "feel" what I was talking about.
At one point I was in a loaner for 14 days.
After filing for lemon law, the BMW tech drove ... Read More DealerRater - Dec 27, 2016
Love my new BMW. Thanks to Kelsey Giebel and Rick for great service and attention. They made the whole process easier and provided great explanation of all the features of my new car.
Danny always provides me an excellent customer Service experience. He follows up and calls To provide me with PRIORITY service. I always call Danny because he is very nice and calm.
had a great experience buying my BMW at South Motors my salesman Johnnie Tomlin was very easy to work with and straight forward. At first I got help from Chris Driver the resident BMW genius while the sales staff was busy and he was quite informative really showed me about the different options available. once I got the deal I was looking for the staff was very helpful in getting me out quickly with my new car.
This was the best experience I ever had buying a car and was because Ernie Albors.KelseyGibel and Charlie Lawson best experiance ever. Planning to lease an m5 soon.
Excellent service and the salesman Pat Palomino is very good doing his job! I enjoyed my experience with him and the dealership. I will recommend this dealership and salesman to anyone!
Pedro Cansas customer service is by far the best service I've ever had in my life. Goes over & Above for his Cilents. The Best
Just leased [today] my 12th BMW from the best in sales at South Motors Javier Del Solar. He knows BMW's inside and out. I trust him over the years to give me and my wife, who also drives a BMW, a great price and personal service. He's fantastic! Frank C. Rabbito
Danny is an excellent service adviser ,he took care of all the needs on the vehicle and was very fast accommodating all the issues.. Definitely a true professional in his field.my service experience in BMW South Motors is always been very pleasant.
Great experience with both my saws guy Jorge Ginzales and the finance manager. Highly recommend the two of them. Great service and the price was unbeatable.
Chris was so knowledgeable of the BMW system. Very patient and always professional. I recommend him to anyone. Also, willing to assist in any other services BMW provides. Thank you
From the moment I walked into the door Mr. Rodriguez greeted me with a smile. A warm handshake and a professional introduction was the start of possible the best car buying experience Ive ever had. I came in with a few cars in mind and being very indecisive I asked Mr. Rodriguez for his opinion on what vehicle would best suit my lifestyle. I thought I knew a lot about cars, this gentleman was an encyclopedia when it came to cars. He not only showed me features the I never knew existed with these vehicles but also gave me a ... Read More DealerRater - May 22, 2016
Danny Davila was great in assisting me to get my car in top notch shape. I'm glad I came. He is always friendly and knowledgable and accommodating. I appreciate his expertise .
I have been a bmw customer for 7 years! I returned my lease two days early from the day of the lease end and received a pre-inspection sheet, had me sign the paperwork and told me I was all-set. Two Months later, I received a call from BMW Financial that I returned my car late and stated I owed money for returning the 528i 20 days late!! Stated I should have received an odometer sheet. First, I placed many calls to the Lease manager and dealership manager and sent emails but no response. Two- I never advised of an odometer sheet when ... Read More DealerRater - Apr 24, 2016
I wanted to buy a car trade mines in that I purchased with them used and they wanted to sell me a used car that was in three accidents over mileage for more money that the Internet price because they were giving me more money for my car since I had an upside down they wanted to give me a high apr rate higher than what the bank approved me for! And told me a carfax on a car for accidents was no big deal and I could not be penalized for if and when I traded my car in ... Read More DealerRater - Apr 14, 2016
First time at the dealer to check the service of my car. Danny Davila was excellent answering all my questions, explaining all i need to know. quick service and best of all the good manners and altitude. Thank you Danny and keep the good Job!!!
we went with the car thinking that the car was going to have serious problems and I was especially scared because I was a girl and i'm very scared to go t dealers and fortunately I found someone who was very helpful named Daniel Davila .he was very helpful and patient especially since I am girl and didn't know much about the car problems. he was just a wonderful person I was grateful to have had him help me . I know were I'm going next time I need to get mar car fixed. and when the car ... Read More DealerRater - Mar 21, 2016
Danny Davilla was exceptional getting me in and out of service and taking care of all I needed. Got a car but they had my car ready within 3 hours. Terrific job by the entire team and Pat Collins was very cordial as well. I have never had a bad experience at South Motors.